A few words about us

Servecalls is an Offshore Contact Centre that specialises in Inbound and Outbound Sales, Retention and Customer Service campaigns. Based in Mauritius we provide onshore solutions to an array of clients across the UK, Ireland and Australia at offshore costs.

At Servecalls we understand people are at the heart of every business and recognise that quality services and conversation are what yield results. That’s why our philosophy is to prepare, support and engage our staff in feeling they are an important part of Servecalls working with you rather than for you; helping your business deliver true and enduring value to your customers.

We understand that every campaign is unique, and that sometimes the requirements can change frequently. We can react by moving quickly and effortlessly to fill the needs of each campaign without ever losing focus. Our dedication and agility allows us to offer the same high level of service and performance to all clients no matter the size; offering a service designed to integrate seamlessly with our clients key objectives to reduce expenses, increase profitability, motivate brand loyalty and enhance customer experience.

We support all verticals including financial services, media, retail, telecoms, utilities, leisure, travel, services and public sector.

I’ve been exceptionally pleased with the service...
Conor Woods, beIN Sports Australia
“I approached Servecalls in Q1 2011 with...
John Alfonso, Founder and Chairman at www.tips.com.au
“We asked Servecalls to take over the...
Richard Sweeney, General Manager at Premier Sports