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OFFSHORE OUTSOURCING,
ONSHORE RESULTSBridging the Gap Between Global Expertise and Local Excellence
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ENHANCING ORGANISATIONAL DIVERSITY
Tailor communication with respect for cultural differences with the help of a diverse multilingual team.
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FOSTERING COLLABORATION AND COMMUNICATION
We leverage advanced technology solutions to optimize customer interactions while fostering strong relationships through personalized communication and engagement
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Ensure Your Business
Continuity & Service Levels
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About Call Centre
World-Class
Contact Centre
With a unique package of best of breed solutions, Servecalls gives you access to world leading technologies alongside reliable agents that are fully bilingual, bi-cultural, well educated and have expertise in a wide array Customer Service.
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Four easy steps
How To Get
Started
Setup Your
Campaign
Name your Campaign and choose your country
Get a Tracking
Number
Get a unique Tracking Number where you can send calls
Add a Target
Line
Forward your calls to buyers or anywhere you'd like them to go
Launch Your
Campaign
Name your Campaign and choose your country
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Our Expertise
Some Of The
Services We Offer
We serve as a virtual support team and are available 24/7 to provide customer support, information verification and soft lead generation. We listen and provide feedback on your issues to build trust with our clients.
More Than Just a Contact Centre: Elevate Your Operations with Servecalls
section-5b1d9c8 Call Centre Services will help you establish an FDCPA, HIPAA, and PCI compliant nearshore Debt Collection Center in Baja California or Mexico City. CCSI’s nearshore approach provides a world-class Satellite Center with an experienced, bilingual (English/Spanish) and performance-driven collection agent workforce. Customer Service 55% Sales / Lead Generation 39% CCSI will establish a state-of-the-art Collection Center for you with an experienced agent workforce. We then provide administrative services such as HR/Payroll functions, training & development, compliance evaluations, IT resources, and corporate structure. Our “nearshore” approach will allow you to maintain complete operational control of your agents and processes versus […]
Enhancing Customer Experience
section-5b1d9c8 Call Center Services will help you establish an FDCPA, HIPAA, and PCI compliant nearshore Debt Collection Center in Baja California or Mexico City. CCSI’s nearshore approach provides a world-class Satellite Center with an experienced, bilingual (English/Spanish) and performance-driven collection agent workforce. Customer Service 55% Sales / Lead Generation 39% CCSI will establish a state-of-the-art Collection Center for you with an experienced agent workforce. We then provide administrative services such as HR/Payroll functions, training & development, compliance evaluations, IT resources, and corporate structure. Our “nearshore” approach will allow you to maintain complete operational control of your agents and processes versus […]
End to End Events’
ticketing solution provider
section-5b1d9c8 Call Center Services will help you establish an FDCPA, HIPAA, and PCI compliant nearshore Debt Collection Center in Baja California or Mexico City. CCSI’s nearshore approach provides a world-class Satellite Center with an experienced, bilingual (English/Spanish) and performance-driven collection agent workforce. Customer Service 55% Sales / Lead Generation 39% CCSI will establish a state-of-the-art Collection Center for you with an experienced agent workforce. We then provide administrative services such as HR/Payroll functions, training & development, compliance evaluations, IT resources, and corporate structure. Our “nearshore” approach will allow you to maintain complete operational control of your agents and processes versus […]
WEB
ENABLED SERVICES
section-5b1d9c8 Call Center Services will help you establish an FDCPA, HIPAA, and PCI compliant nearshore Debt Collection Center in Baja California or Mexico City. CCSI’s nearshore approach provides a world-class Satellite Center with an experienced, bilingual (English/Spanish) and performance-driven collection agent workforce. Customer Service 55% Sales / Lead Generation 39% CCSI will establish a state-of-the-art Collection Center for you with an experienced agent workforce. We then provide administrative services such as HR/Payroll functions, training & development, compliance evaluations, IT resources, and corporate structure. Our “nearshore” approach will allow you to maintain complete operational control of your agents and processes versus […]
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Our team
Our Specialists
Working For You
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Testimonials
What People Say About Our
Services
We asked Servecalls to take over the running of all contact centre operations in November 2011. This included handling all calls, emails and fulfillment. In less than 2 months, Matthew and his team not only took over the running of these functions, he improved performance across each and every KPI, suggested and implemented major enhancements to our credit management process such that our subscriber numbers have increased as has our ARPU and debt has more than halved.
Richard Sweeney,
I approached Servecalls in Q1 2011 with a view to cold call a number of prospects in order to further develop my client portfolio. The guys hit the ground running and have helped take my business to the next level. It is fair to say that having tried to outsource a number times, none have been able to compete with the quality and results achieved through Servecalls.
John Alfonso
I’ve been exceptionally pleased with the service that beIN Sports Australia has received from Servecalls since we made the decision to switch our outsource partner for our pay television business. We’ve now moved 100% of our contact centre operations to Servecalls’ purpose built, state of the art, contact centre in Mauritius.
Conor Woods
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Our Partners
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Find Us
212 83 27
info@servecalls.com
Zone Industrielle, Plaine Lauzun, Port Louis
Google Map Link
Monday – Friday : 8 am–5 pm
Saturday – Sunday : Closed